Reference

Terms & Conditions for India access

Our Terms & Conditions explain how your account, wallet actions through UPI, Paytm and PhonePe, and access to rooms such as Live Roulette or Crash Game are governed…

Account use rulesUPI wallet termsLocal law accessSupport contacts
mysattaking Terms & Conditions for India access
HELP PATHS

Contact paths for term questions

If a clause is unclear, contact us before you continue with account activity. We keep term questions separate from general lobby help so your query can be handled with the right context. Include your registered mobile number or account email, the clause you are asking about, and any wallet reference if the question involves UPI, Paytm or PhonePe records.

Team online

Email for term queries

Write to our support email with the clause name, your account identifier and the action you want clarified. We reply with the current wording and how it applies to your account status.

Wallet term ticket

For UPI, Paytm or PhonePe clauses, raise a wallet ticket with the transaction reference. We check the term that applies to deposits, withdrawals, failed transfers or verification requests.

Account change request

If you want to correct account details under the Terms & Conditions, send the new detail and proof requested by support. Changes are made only after ownership checks are completed.

RECORD CARE

How our terms handle your records

The Terms & Conditions also explain how we treat account records linked to access, wallet use and support requests.

Data tied to terms

We collect account details needed to apply the Terms & Conditions, including login identifiers, wallet references and support history. These records help confirm ownership, process requests and handle disputes.

Cookie use in clauses

Cookies may keep your session active, remember device choices and support fraud checks described in the terms. You can manage browser settings, though some account functions may need cookies to work.

Account security duties

The terms require you to keep passwords, OTPs and device access private. If you suspect access by another person, contact support quickly so we can help secure the account.

Record retention rule

Wallet, identity and support records may be retained for payment reconciliation, legal requests and dispute handling. Retention periods can vary based on the record type and local requirements.

Who to contact

For term questions, account corrections or wallet record concerns, use the support route listed on this page. Include enough detail so we can match your request to the right clause.

Requesting changes

If your registered details are incorrect, ask support for a correction under the Terms & Conditions. We may request proof before editing account, wallet or contact records.

Common terms questions before you join

These answers explain how the Terms & Conditions apply before and after you open an account. They focus on account rights, wallet clauses, access limits, data handling and contact routes. If your situation involves a specific transaction or login issue, share the account reference with support so we can answer against the correct clause.

They apply when you create an account, access the lobby, use the wallet or contact support about account activity. Continuing to use the account means you accept the current terms.

Yes. Access and eligibility depend on local law and are available only where local law permits. We may restrict certain account functions if the law in your location requires it.

The terms explain that wallet records may be checked for deposits, withdrawals, failed transfers and verification. Keep transaction references because support may need them to match your request.

You must keep your name, contact details and wallet-linked records accurate. If something changes, contact support and provide the proof requested before the account record is edited.

Account data is used to run access checks, wallet actions, support responses and dispute handling. We retain relevant records where needed for payment, legal or account security reasons.

We may update the terms when account rules, wallet processes or legal requirements change. The updated version applies after it is posted, so read it before continuing account activity.

Contact support with the clause, your account reference and the reason for your concern. We can explain the wording, but account access remains subject to the active Terms & Conditions.